Refund & Cancellation Policy
Last Updated: 27th March, 2025
At Excelax, we strive to provide excellent web hosting services. This Refund & Cancellation Policy outlines our terms for cancellations and refunds.
1. Cancellation Policy
- Customers may cancel their services at any time through their account dashboard.
- Cancellation requests must be submitted before the next billing cycle to avoid charges.
- Once a service is canceled, all associated data may be deleted permanently.
2. Refund Policy
- No refunds will be issued after payment is made.
- However, the amount paid can be used as credit to purchase other services within Excelax.
3. Non-Refundable Cases
- Violations of our Terms of Service or Acceptable Use Policy.
- Services suspended or terminated due to non-compliance.
- Renewals, upgrades, and promotional discounts.
4. Contact
If you have any questions regarding this policy, please contact us at support@excelax.com.
