Terms of Service

Last Updated: 27th of March, 2025

Welcome to Excelax! These Terms of Service ("Terms") govern your use of our web hosting services. By accessing or using our services, you agree to be bound by these Terms.

1. Account Registration

  • You must provide accurate and complete information during registration.
  • You are responsible for maintaining the security of your account credentials.
  • Unauthorized account usage should be reported to Excelax immediately.

2. Services and Usage

  • We provide web hosting, domain registration, and related services.
  • You agree not to use our services for illegal or prohibited activities, including but not limited to:
    • Hosting malware or phishing content
    • Engaging in spamming or abusive behavior
    • Violating intellectual property rights

3. Payment and Billing

  • All services are billed in advance as per the selected billing cycle.
  • Late or non-payment may result in service suspension or termination.
  • No refunds are provided unless otherwise stated in our refund policy.

4. Service Availability and Uptime

  • We strive to maintain high service availability but do not guarantee uninterrupted access.
  • Scheduled maintenance or unforeseen circumstances may cause temporary downtimes.

5. Termination and Suspension

  • We reserve the right to suspend or terminate services for violations of these Terms.
  • You may cancel your services at any time through your account dashboard.

6. Limitation of Liability

  • Excelax shall not be liable for any indirect, incidental, or consequential damages resulting from service use or unavailability.
  • Your use of our services is at your sole risk.

7. Amendments

  • We may modify these Terms at any time. Continued use of our services after updates constitutes acceptance of the revised Terms.

8. Contact Information

For any inquiries regarding these Terms, please contact us at support@excelax.com.

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